Use and Service Disclaimer

Important Notice

Flower availability or delivery timelines are not guaranteed for every order.

Please contact us for alternative options if your preferred products become unavailable.

This website offers general floristry services and information. Content is provided in good faith, but we make no warranties regarding outcomes or delivery specifics. Use of our services and website is at your discretion.

General Notice

Information presented is for reference. Product details and delivery information are accurate to the best of our knowledge but may change based on seasonality, logistical challenges, or supply disruptions. No guarantee of result is made.

Limits of Liability

Zentivio is not responsible for damages from use or inability to use our services.

Losses from missed or delayed deliveries, regardless of reason.

Inconvenience, disappointment, or emotional distress.

Changes in product availability or floral substitutions due to supply issues.

Technical errors or outages affecting order processing.

Accuracy of Information

All descriptions and images reflect typical offerings but may vary based on supply. We do our best to keep information current, yet temporary changes or regional differences may occur in arrangements, flower types, or availability.

Information is refreshed regularly but not warranted as complete or up to date.

Florist Advice Disclaimer

Opinions provided by our team are based on professional experience but do not replace expert consultation for specific needs, such as allergies.

External Links

Links to external sites are provided for convenience only. We are not responsible for their content or practices, nor do we endorse those providers.

No Guarantees of Delivery Results

We make every effort to deliver flowers as promised but variations in timing and availability can occur. Results may vary.

Flower Condition Disclaimer

We cannot promise that each bouquet will appear exactly as pictured due to natural variations, substitutions, or supply interruptions.

Payment and Charges Notice

Flower purchases are subject to standard retail terms, including charges and taxes.

Pricing reflects seasonal or market changes and may adjust without notice.

Final charges are presented before completing your order and do not include hidden fees.

Payment information is handled securely and in compliance with Australian regulations.

Jurisdiction of Service

Zentivio operates under Australian law.

All legal matters or disputes are managed in accordance with the applicable laws of Australia, unless stated otherwise.

Australian and relevant local laws govern site use and service terms.

Users outside Australia are responsible for compliance with their local regulations when accessing services.

Indemnification

Users agree to indemnify Zentivio for losses incurred from misuse or violations arising from their use of our services.

Severability

If any portion of this disclaimer is invalid, the rest remains effective and enforceable under the law.

Updates

This disclaimer may be changed or updated at any time. Continued use is acceptance of new terms. Check this page for updates periodically.

Contact

Contact Email: content@zentivio.world

Support Line: +61 7 7973 8683

Business Address: 125 Stirling Street, Perth, WA 6000 Australia

Effective Date: 7 January 2026

Last Updated: 7 January 2026