Privacy Policy Statement

How we collect, use and protect your personal information.

This Privacy Policy is effective as of January 23, 2026 and applies to all visitors and customers of our site.

Information We Collect

We collect personal information to fulfill your orders and provide the best service possible. This data includes details you provide when you place an order, contact us, or subscribe to updates.

  • Full name for recipient and sender
  • Contact and delivery address details
  • Email address for communication
  • Phone number for coordination
  • Payment information for purchases

We only collect information that is necessary to process your orders or respond to your inquiries. All data is handled securely in line with relevant Australian privacy laws.

How We Use Your Data

Your data is used to process orders, arrange delivery, send updates about your purchase, and respond to requests or concerns you raise with our team.

We may use aggregated data to monitor our service performance but do not disclose personal information for third-party marketing without your explicit consent.

Your Rights Regarding Data

You may access, request correction, or request deletion of your personal information at any time. Australian law provides these rights for your protection.

Access Rights

You can request details about the information we hold.

Correction Rights

Let us know if any of your data is incorrect or outdated.

Deletion Rights

You can ask for your information to be deleted at any time.

Portability Rights

Request a copy of your information in a portable format.

Sharing Your Information

We only share your data with trusted partners involved in order fulfillment and delivery. These providers must meet strict privacy obligations.

Data may be disclosed only for legal compliance or protection of our rights. We do not sell user information to third parties.

How We Keep Your Information Secure

We implement industry-standard measures to secure your data, including encryption for transactions and limited access for team members.

Regular audits, technical precautions, and staff training help protect your information from unauthorized access or misuse.

Contacting Us About Privacy

If you wish to exercise your privacy rights or have concerns, contact us by phone, email, or post.
Address: 125 Stirling Street, Perth, WA 6000 Australia
Phone: +61 7 7973 8683
Email: content@zentivio.world